Three years in exactly the Center of service of citizens "Passport Ser...
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In the State Enterprise "Document"
Three years in exactly the Center of service of citizens "Passport Service"
08.12.2016
Three years in exactly the Center of service of citizens "Passport Service"
During this time each visitors skorystuvalysya its services, praised the European level of service. Currently, the number of clients reached around 50 thousand.
Exactly became the third city in Ukraine, where the center was established State enterprise "Document" - "Passport Service". Although the Rivne region ranks only the 20th place in terms of population in the country every day Passport service employees serve more than seventy people. And not only from the region but from all the neighboring regions.
Head of service of citizens "Passport Service" c. Rivne Lyudmila Florescu proud of the achievements of his unit:
"For three years we have asked about 70 thousand. Citizens on different issues of migration, about 47 thousand. Issued passports. Of these, about 3 thousand. Residents of other regions of Ukraine including from the Crimea, Donetsk and Lugansk regions. We received a lot of positive feedback about our work as a "book of wishes" and on the official websites in social networks.
In the three years of the Centre to the state budget from the income paid value added tax -2,5mln.hrn and local budget from paying the state fee added for the period to 1.5 million. "
As in each of the nationwide network of services for citizens, visitors are greeted at the reception by highly skilled professionals. Informs the customer of the services provided "Passport Service" and further action by skoryhovuye.
The center has four little windows for receiving documents and two for photography and removal of biometric data. Electronic queue system successfully controls the entire service process, so it takes less than 20 minutes. "Passport Service" for a comfortable service equipped with modern computers and modern office furniture. In a comfortable waiting room is water, drinks machine, free Wi-Fi, and in addition are created for those parents who came with children. Standing terminal to pay. Furthermore, all the necessary information for visitors posted on the glass door cabinets. The center professionals quickly and professionally advise citizens with passport and migration. Leader of "Passport Service" proud of his team: "The team are working associates who positively perceive the modern innovation, developing with them are up to date.
Therefore no coincidence the Law of Ukraine that the company "Document" included in the list of authorized entities (along with Tsnapamy who are entitled to receiving documents as the passport and the passport of Ukraine in the form of card ID. This decision Government venture proved the feasibility and necessity of its existence. Our success is primarily the work - coordinated work of the team, the level of professionalism that is constantly growing and improving.
Inspectors were appropriate certification and received a certificate of educational training, with knowledge workers praised in major enterprises.
I want to thank my team for quality and teamwork, by the fact that every day you show their kindness, courtesy and promykayetes problem of each client. "
Now, shall value highly the work of Citizens Service Center and head of the migration service of Rivne Lily Drapchynska. In particular, it noted: "Behind behind in their 3 year old activities. During this period, have proven to be highly qualified specialists. We are close, they are our partners and at the same time our competitors. Maybe they require the high level and we also raise the bar, to people the difference between public enterprise and public authority. I want to thank Lyudmila Alexandrovna because staff working in the migration service many are people who started work in the "Passport Service". That is it for us to grow good professionals. Once a certain level of expert willing, we will take the public service and this is our employee. But Lyudmila picks up again, youth and again begins with the fact that they teach.
I wish that they may soon began to issue ID cards. What they unloaded again Migration Service. They helped us until we have technical support to the company prospered to the employees was a good salary, at least in the public service. And they kept their good traditions that they have worked for three years. "
The management of state enterprise "Document" also welcomed the staff Rivne "Passport Service" from a small anniversary and wished all the best in his future work of the Centre services for citizens.
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