"Done!" And "Passport Service" - a model of successful cooperation
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In the State Enterprise "Document"
"Done!" And "Passport Service" - a model of successful cooperation
18.11.2016
"Done!" And "Passport Service" - a model of successful cooperation
In August this year in the city center on the area of ??Lesya Ukraine, 1 (near Kyiv Regional State Administration) has opened a service center "Done!". Futuristic building this institution in harmony with the new format of administrative services. As they say - there is actually a form of place. Innovative document service, using modern technologies, standards and legislative principles that fundamentally changes the imagination of people of state institutions and an obstacle to domestic corruption.
The initiator and ideologist of the new project was Leo Parshaladze, First Deputy Head of Kyiv Regional State Administration. He said the document service "Done!" Embodies openness and transparency in service delivery. The building has no cabinets, partitions, long and dark corridors. Here there are all the things that people need for good service and comfort - quick and quality services, space for children, a cozy cafe, Wi-Fi and even an exhibition of fine art.
Almost 200 administrative services provided by a service center. You can register property rights, resolve land issues, construction and architecture, ecology and even marriage.
Also thanks to the collaboration service center of state enterprise "Document" in the "Done!" And draw up a passport. During this time it was owned almost 5000 people. As in the rest of the "Passport Service" for this procedure they spent no more than 20 minutes.
Total electronic queue system allows the recipient administrative services to control the entire process of service. Accepts citizens on passport for travel abroad once in 6 windows, 3 jobs for photography and nobility of biometric data. Also equipped place to serve persons with disabilities and parents with kids.
All required payments are made through the bank terminal. Therefore, the client does not need to look for the nearest branch of financial institutions.
The willingness and time of receipt of the passport and other documents to citizens learn through sms-messages.
Recently the President of Ukraine Petro Poroshenko visited the center of administrative services - Document service "Done!", Spoke with his staff and visitors. Not left out of account activity and the president "Passport Service" located here.
According to head of "Passport Service" Anastasia Kuzmytskoyi it with interest acquainted with the whole process a passport to travel abroad from meetings and consultations at the reception rights to photographs and removal of biometric data. Peter A. praised the achievements of the Centre aimed at creating appropriate conditions for customers and noted that they are consistent with the concept of deregulation reform.
Volodymyr Polishchuk,
a spokesman SE "Document"
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